Support Center

Get help with ShaperLove and connect with our support team

Community Project Notice: ShaperLove is a community-created project by Global Shapers members and is not officially affiliated with the Global Shapers Community or World Economic Forum. Support is provided by volunteer community members.

Email Support

Get personalized help from our support team via email

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Community Guidelines

Learn about our community standards and best practices

View Guidelines

FAQ

Find answers to the most commonly asked questions

Browse FAQ

Frequently Asked Questions

How do I verify my Global Shaper status?

During registration, you'll need to provide your Global Shaper hub name and official documentation that confirms your membership. Our team reviews all applications within 24-48 hours.

Can non-Global Shapers use the app?

No, ShaperLove is exclusively for verified Global Shapers Community members. This ensures a trusted environment for professional networking within our community.

Is my data secure and private?

Yes, we use enterprise-grade security measures to protect your data. All information is encrypted, and we follow strict privacy protocols. Read our Privacy Policy for details.

How does the matching algorithm work?

Our algorithm considers your interests, skills, SDG focus areas, location preferences, and current projects to suggest compatible Global Shapers for meaningful connections.

How do I report inappropriate behavior?

Tap the three dots on any profile or conversation and select 'Report'. We take all reports seriously and investigate them promptly to maintain a safe community.

Can I use ShaperLove for business promotion?

ShaperLove is designed for authentic professional networking and collaboration. While sharing your projects is encouraged, direct marketing or sales activities are not permitted.

Community Guidelines

Respect & Kindness

Treat all community members with respect, kindness, and professionalism in every interaction.

Safety First

Report inappropriate behavior, meet in public places, and trust your instincts to maintain a safe environment.

Meaningful Connections

Focus on building authentic professional relationships that drive positive social impact.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you get the most out of ShaperLove.

Email: support@shaperlove.app

Response Time: Within 24-48 hours

Note: ShaperLove is a community-created project by Global Shapers members and is not officially affiliated with the Global Shapers Community or World Economic Forum.